A reminder on how to prevent water leaks from your apartment

Water damage is the number one cause of insurance claims and at Canary Riverside the escape of water (EOW) excess payable in the event of damage caused by water leaks is £25,000.

If damage arises a result of negligence by a resident/owner they may find themselves responsible for paying the excess. Please help to ensure that you do not find yourself on that position by taking action to minimise the risk of leaks occurring in your apartment.

Please check the water leaks page on the website for advice on how to minimise the risk of a leak occurring. There are also recommendations for leak detectors: devices that provide advance warning a problem has arisen in an out of sight location (eg a slow drip in an enclosed toilet cistern). There are an increasing number of smart devices on the market that can notify you when you are away from home.

If you are absent for any significant length of time please consider turning your water off at the supply - which you can find immediately outside your front door via the drop-down ceiling hatch. The property manager will be pleased to assist should you need help turning off/on your water supply.