Electricity billing
/Electricity bills are issued by HML Andertons to leaseholders quarterly in arrears. The bills are based on meter readings, and invoices are accompanied by a 'statement of usage'.
Read MoreCar Park Fire Shutter works: 20th & 22nd April
/On Friday 20th April between 10am-4pm the fire shutter leading to the P1 parking level will be undergoing testing and servicing. If you will require your car during this period you must remove it before 10am, as there will be no possibility of using the access ramp until the works are completed.
On Sunday 22nd April - the same day as the London Marathon - the main car park fire shutter will be tested between 8am - 6pm. Because of the Marathon road closures, which effectively prevent residents from being able to use the car park on that day, HML hope that this will cause minimal inconvenience.
Read MoreUnderstanding your apartment's FCU heating system
/Your apartment's heating is provided by way of FCUs (fan coil units) which contain electric heating elements. Living areas with just one FCU vent will typically have a 3kW heating element, and larger living areas typically have two FCUs with a total heating power of 5kW. FCUs serving bedroom areas typically have heating elements of 2 or 3kW.
Read MoreReading your electricity meter
/HML have reverted to billing residents on the basis of metered electricity readings, and future bills will be issued on this basis. The meters are read remotely, but residents can take their own meter readings in order to validate the calculation of their electricity charges.
Read MoreChanging the shower mixer tap
/We received a helpful tip from a resident who recently replaced their shower mixer tap following problems with temperature control and pressure, which we thought was worth sharing.
If you have any tips that you think fellow residents would find useful, please let us know so we can share. Thanks.
Read MoreSuperfast broadband problem resolved
/We are pleased to report that BT/Openreach have finally resolved the database problems that were preventing residents from subscribing to fibre 'super fast' broadband. All residents looking to subscribe to FTTP should now be able to do so.
Read MoreChristmas tree disposal
/If you have a Christmas tree that you need to dispose of, please could you take the tree down to the P1 level of the Car Park (using the Goods Lift) and leave it outside the double doors of your building entrance, where the recycling bags and other large items are generally left for collection.
Once you have taken your tree down to P1, please could you advise your concierge so that they can advise the waste operative team. Please could you also tidy up any trails of pine needles left in your tree's wake - thank you!
Wishing you a Happy New Year.
Read MoreBridge consultation - ends January 8th
/**Reminder**
Residents have until Monday 8th January to comment on TfL's proposal to build a bridge linking Canary Wharf to Rotherhithe. Please let your views be known by taking part in TfL's consultation on the bridge.
Three options are being considered in respect of locating the bridge. All stand to have a significant impact on Canary Riverside residents, particularly those in flats with south-facing river views. The Westferry Circus option would result in a loss of privacy for flats closest to the bridge and all three would affect residents' views, increase light pollution and noise disturbance.
Read MoreFibre broadband issues
/We have today written to the chief executives of Openreach and BT and the director of customer services at BT regarding the continuing difficulties residents are having in accessing the FTTP (fibre to the premises) broadband service that should be available to every apartment here.
If you have been successful in gaining fibre connectivity to your flat in the past 12 months we would like to hear from you - please email us and let us know who at BT/Openreach/another ISP made it happen for you.
Read MoreRotherhithe Bridge - Consultation ends January 8th 2018
/Transport for London are consulting on their proposal to build a cycle & pedestrian bridge connecting Canary Wharf to Rotherhithe. In order to accommodate the majority of river traffic without the need to raise the bridge, it will need to be built at an elevated height (20m above the highest tide) necessitating raised entry/exit ramps and large support pillars.
Read MoreGround rent notices issued in error
/Note from HML Andertons: please ignore the ground rent (section 166) notice that was attached to the recently issued electricity bills.
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New Management Order
/The Tribunal has now issued the final version of the new Management Order that forms the legal basis of the appointment of Alan Coates as the Manager of Canary Riverside. The new Management Order took effect on 1st September 2017 and runs through to 31st August 2020.
Read MoreHalloween at Canary Riverside
/Calling all Canary Riverside residents with little monsters looking for a spot of trick or treating on Halloween... 🎃
Read More£335 raised for Macmillan Cancer Support
/Last Friday (29th September) residents joined in 'the World's Biggest Coffee Morning' by holding a coffee morning in the Berkeley lobby.
We raised a total of £335, with £255 raised on the day and and a further £80 donated by residents who missed out on the cake.
Read MoreAnti-social behaviour - an opportunity to comment
/If you have ever been disturbed by anti-social behaviour along the Thames Pathway in front of Canary Riverside and towards Dundee Wharf, make sure you comment on the council's consultation on a Public Spaces Protection Order which covers an area adjacent to our estate.
Read MoreCREM's letter to lessees
/Lessees have again received letters from CREM stating that the lease restricts them from allowing anyone to 'share' (use) their parking space, and that by doing so they are in breach of the lease. This is incorrect: by authorising visitors and other persons to use your flat/parking space on an informal/temporary basis, where no rights or monies are transferred, you are not in breach of your lease.
Read MoreResident's coffee morning in aid of Macmillan Cancer
/Canary Riverside is joining the world's biggest coffee morning on Friday 29th September, in aid of Macmillan Cancer Support.
Read MoreRoad closure - Saturday 16th - Sunday 17th September
/Canary Wharf have advised us that the north ramp (leading up to/down from Westferry Circus, in front of the Hotel) will be closed this weekend, to enable lamp column replacement works.
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